Say Hello to One Touch Switch: Making Broadband Switching Effortless
Content Overview:
Simplifying switching broadband providers by letting your new provider handle the process for you. At Inspire Telecom, we’ve made it easy—just provide your current provider’s name and account details during signup, and we’ll manage the switch, ensuring your service transitions seamlessly on the switch date. Whether you’re joining us or leaving!
Switch Broadband with Ease: The Inspire Telecom Way
At Inspire Telecom, we believe switching providers should be as simple as streaming your favourite show. But let’s face it, the old process was anything but smooth. Many providers threw up roadblocks to keep you locked in—last-minute deals, excessive paperwork, you name it.
Thanks to Ofcom’s One Touch Switch system, introduced on 12th September 2024, the days of switching stress are over. Whether you’re joining us (great choice!) or leaving (we’ll miss you), this new system makes switching seamless, transparent, and hassle-free.
How Does One Touch Switch Work?
With One Touch Switch, your new provider handles everything for you. All you need to do is provide your current provider’s name and account details, and we’ll take it from there.
Joining Inspire Telecom
- Call Us
Ring us up and let us know you’re ready to switch using One Touch Switch. Share your provider’s name and account details exactly as they appear on your bill. - We will Handle the Rest
We’ll contact your current provider, manage the switch, and ensure you’re not charged beyond your switch date. - Confirmation Email
You’ll receive a welcome email outlining next steps. On your switch date, Inspire Telecom will go live, so you stay connected without a hitch.
Leaving Inspire Telecom
If you’re moving on, your new provider will handle the switch with us. We’ll send you an email with everything you need to know about ending your contract.
What Happens Next?
Once your details match your current provider’s records, they’ll email you confirming the switch. Simply review and approve to proceed.
If there’s a mismatch, double-check your details. Still stuck? Our friendly Customer Care team is here to help.
Exceptions to One Touch Switch
While the system works for most, there are a few exceptions:
- Your current provider can’t authorise the switch.
- Your account details don’t match.
In these cases, we’ll guide you on what to do next.
Changed Your Mind?
If you’ve placed an order but need to cancel, you can do so within 48 hours. Call us at 0330 122 9488, and we’ll take care of it.
Switching Made Simple
With One Touch Switch, switching broadband is quick, efficient, and transparent. Say goodbye to headaches and hello to broadband that works for you.
Ready to switch? Call Inspire Telecom today and let’s get started!